Embedded Files
PAPER-I: Basic Postal Knowledge and General Awareness
(Duration: 60 Minutes)
(For appointment to the posts of MTS/Postman / Mail Guard)
Part-A Maximum Marks-60 [30 questions of 2 marks each]
Post Office Guide Part I ( 23 questions)
a) Organization of the Department
b) Type of Post Offices
c) Business Hours
d) Payment of postage, stamps and stationery
e) General rules as to packing, sealing and posting, manner of affixing postage stamps
f) Methods of address
g) Post boxes and Post bags
h) Duties of Letter Box peon
i) Official postal articles
j) Prohibited postal articles
k) Products and Services: Mails, Banking & Remittances, Insurance, Stamps and Business (Reference: India Post website)
Postal Manual Volume V a) Definitions 7 questions
Part-B Maximum Marks-40 [20 questions of 2 marks each]
General Awareness/Knowledge (10 questions)Topics to be covered (1 to 3 questions from each topic):
a) Indian Geography
b) Indian Geography
c) General knowledge
d) Indian culture & freedom struggle
e) Ethics and morale study
Basic Arithmetic (10 questions)Topics to be covered (1 to 2 questions from each topic):
a) BODMAS (brackets, orders, division, multiplication, addition, subtraction)
b) Percentage
c) Profit and loss
d) Simple interest
e) Average
f) Time and work
g) Time and distance
h) Unitary method
Paper-II: Knowledge of Postal Operations
(Duration: 30 Minutes)
(For appointment to the posts of Postman / Mail Guard only)
Maximum Marks – 50 [25 questions of 2 marks each]
Post Office Guide Part I (5 Questions)
a) Delivery of mails
b) Refusal of article
c) Payment of eMoney Order
d) Redirection
e) Instruction regarding address change
f) Articles addressed to deceased person
g) Liability to detention to certain mails
h) Facilities provided by Postmen in rural areas
Postal Manual Volume VI-Part III (10 questions)
a) Head Postman
b) Knowledge of Postal Business
c) Supply of forms to be carried out
d) Sale of stamps
e) Postman’s Book
f) Address to be noted on Postal Articles
g) Damaged articles to be noticed
h) Receipts for articles issued for delivery
i) Book of receipts for intimations and notices delivery
j) Instruction for delivery
k) Realization of postage before delivery
l) Receipts of addresses for registered
m) Delivery to illiterate addressees, Pardanashin women
n) Delivery of insured articles addressed to minors
o) Payment of e-Money Orders
p) e-Money Orders addressed to minors
q) Payment of e-MO and delivery of registered letters to lunatics
r) Duties of Village Postman
Postal Manual Vol. VII (10 questions)
a) Stamps and Seals
b) Portfolio and its contents
c) Stationery
d) Preparation of daily report
e) Mail Abstract
f) Exchange of Mails
g) Cage TB
h) Disposal of Mails addressed to a section or a mail office
i) Closing of transit bags
j) Duties and responsibilities of Mail Guard/Agent
k) Final duties before quitting Van or office
l) ‘A’ order and ‘B’ order
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